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App Support Analyst (CMS)

Fremont, CA
Job Title : App Support Analyst (CMS)
Location  : Fremont , CA.



Responsibilities :

- Provide analysis and support and work in tandem with the dev team to support enterprise content management applications.
- Participate in the analysis and resolution of issues related to information flow and content setup.
- Apply business knowledge to analyze issues, develop reports and solve problems.
- Research and resolve any release and configuration issues that arise.
- Communicate all issues or problems to management and makes recommendations for solutions.
- Perform ad hoc analyses and support the development team depending on business needs. Requirements
- Must have a good hold and working experience in .NET (3-5 years)
- 3-5 years of relevant experience in functional / system analysis, including application and end to end systems
- 3-5 years of experience in support related tasks for application deployment (L1/L2 support), interactions with QA and build teams and performing analysis of issues to support the development team.
- Experience working with business and technology partners in defining and validating requirements
- Experience with processes to ensure compliance with requirements.
- Should have good grip on non-functional areas like performance, scalability studies, human interaction, software ergonomics
- Ability to take initiative and communication skills are essential
- Ability to multi-task in a fast-paced environment
- Ability to clearly articulate, document and communicate problem and resolution plans
- Demonstrated problem analysis and solving skills including complex problems
-Experience supporting SDL Tridion implementations Nice-to Have It will be good if the individual has experience supporting in SDL Tridion. Education
- Undergraduate degree or equivalent combination of education



Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com
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