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Application Tech Support Practitioner

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Position Role/Tile:  Application Tech Support Practitioner

SQL - The Level - 3 / Batch Operations production support analyst is expected to be detail oriented, be able to work independently as well as closely with our onshore and offshore teams (L1,L2 and L3). The analyst is also expected to interact with our internal customers.
Triage and investigate complex user service requests and incidents comprising of application and data issues, then identify the source of the issue and determine possible solutions using deep technical and functional knowledge of our application.
Responsibilities also include creating problem tickets and defects using project standards.
Candidates with advanced SQL skills will be preferred.
Basic knowledge of Java and stack traces is a plus.
Understanding of health insurance system operations and dependencies is a plus.

Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
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