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Deskside Support

Minot, ND
Hi ,

My name is Mona and I am looking for a Deskside Support to work for a Contract assignment in Minot, ND 58701 

 
I’ve included the job details below and wondering if there would be an interest from your end in this opening.
 
If you are available and interested and a good fit for the position, then please email me an updated copy of your resume along with the required details at Mona@cbsinfosys.com
 
Updated resume
Visa Status: -
Current Location: -
Availability to interview:-
Availability to join: -
Phone #:-
Best Time to contact:-
Hourly rates:-
Availability to relocate:-

Job Title: Deskside Support
Work Location:Minot, ND 58701 
Requested Start Date:04-Nov-2019
 
End Date:31-Dec-2019 – Long term project.  Will extend year to year.
 
Description

Provide desktop managed service.
Accept Service Requests and Incidents from the First or Second Level Support via ServiceNow
Fulfill assigned Service Request and Incidents from ServiceNow for local desktops, laptops, and printers/plotters in scope
Troubleshoot, install, configure, and support monitors in single and multiple set ups
Troubleshoot and support desk side network issues and connectivity
Escalate Service Requests and Incidents resolution as necessary, involving other 3rd Party Level 3 support when required
Provide laptop, desktop, tablet, telephony, and other peripheral deployment
Perform office moves-computers, printers, monitors, telephony and reconnect at new location; including validation all hardware and network connections are in working order
Install standard peripheral devices and applications; escalate requests for non-standard peripherals
 
 
Skills

ServiceNow
Service Desk Non-Voice Support
Service Desk Voice Support

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Thanks and Best Regards,
Mona
Newark, CA, 94560
Central Business Solutions Inc
Phone: 1-(510)-494-8700(Direct)
Central Business Solutions, Inc(A Certified Minority Owned Organization)
Checkout our excellent assessment tool: http://www.skillexam.com/
Checkout our job board : http://www.job-360.net/
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com
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