Job Summary:
Benefits Administrators are generally responsible for managing of group benefits programs such as health, disability, life insurance, retirement and other plans in India, supporting building operational processes related to the benefit programs in India and other APJ locations and providing employee support in cases of escalations.

Primary Responsibilities:

Manage employee escalations with support from our brokers and providers
Establish effective ways to reduce the number of escalations and improve employee experience
Coordinate and manage leave of absences requests for India and APJ
Ensure timely payment of monthly insurance premiums for India and APJ
Partner with People Services and other relevant stakeholders to build and record a catalogue of operational processes supporting employee benefits in India and APJ
Support and execution of the Veracity content and employee communication
Support other regional projects as required
Skills:
Strong organization and communication skills
Knowledge of employee benefit programs
Experience with building efficient processes
Collaboration across multiple stakeholders
Knowledge/experience of benefits technology is an advantage
Education::
• Degree in Business Administration, Human Resources or other related discipline Qualifications:
• Experience managing, directing and planning of group benefits programs
• Knowledge of relevant regulations
• SHRM (Society for Human Resource Management) or CEBS (Certified Employee Benefit Specialist) certification.