Job Description:  • Develop front-end firmware features necessary to meet the product  specification and customer requirements.  • Develop and modify existing firmware for SSD product requirements following  PCIe and NVMe protocols.  • Debug host interface related problems encountered during internal or customer  firmware testing.  • Perform root cause analysis and make appropriate changes to correct the  problem.  • Work directly with hardware designers to efficiently resolve customer issues. • Working with customers to manage SSD debug and qualification requirements in  collaboration with SMI Engineering Teams, driving technical design-in/-win, and  debug hardware, firmware, and other platform-related barriers to adoption. •with customers and internal platform partners to resolve product  issues and leverage those learning to shape future product (controller /  Firmware) definition.  • Evangelizes technical benefits of SMI Enterprise controllers and various business  models at the platform level; creates preference for SMI products within the  platform; enables customer and end-user adoption of solutions; and supports  ecosystem and tools enabling to drive controller solution adoption • Advocating technical customer needs to internal stakeholders  • Driving internal teams to deliver to customer expectations  • Participates in customers meetings and presentations, acting as technical  adviser, consultant, analyst, and program manager for customer technical  interactions in collaboration with SMI PM teams  • The AE will work closely with customers and partners to establish strong  relationships that deliver results and team business objectives in the data center  / enterprise segments  Minimum Requirements:  • Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer  Science, or related fields.  • At least 3 years work experience in each of the following:  • Software/firmware applications engineering  • Experience in SSD controller/firmware architecture  • Experience with PCIe and NVMe protocols in firmware development and  debugging, including but not limited to host reset, power management,  namespace, MSI-X, SMBus, ARP, NVMe commands etc.   • Experience in analyzing PCIe protocol traces to identify the root cause for front  end issues.  • Experience in the storage industry in SSD, HDD, storage systems, or a related  technology.  • Strong experience in C/C++ programming and data structure  • Hands on experience with JTAG/ICE debuggers  • Experience with version control software like Git.  • Competent to work independently as well as in a small team collaboration  environment.  • Must be willing to learn fast and execute as a team player.  • Good oral, written and presentation skills for communication and   documentation.  • Ability to work independently with a minimum of day-to-day supervision.  • The ability to operate logic analyzer, oscilloscope and bus protocol analyzer is  valuable.  • Experience with hardware peripherals, features, and development environments  is also valuable.  • Compute and/or Storage System hardware and/or software using both Windows  and Linux based operating systems in the data center/enterprise.  • HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).  • Familiarity with Datacenter architecture and interfaces, PCIe Switches, RAID  controllers, HBAs, Expanders, and JBODs/JBOFs.  • Knowledge of SSD hardware and firmware architecture.  • Microsoft and Linux datacenter OS debug experience.  • Fluent in reading and writing Mandarin preferred.  Benefits, Rewards and Culture  Employees are eligible to be recognized in the following ways:  • Highly competitive salaries differentiated by performance  • Annual merit increases  • RSU for eligible employees  • Year-end bonus  • Invention and Patent Awards  • 401(k) Employer Matching  • Length of Service Awards  • We offer comprehensive health insurance plans for eligible employees and  dependent Security Clearance Required: No Visa Candidate Considered: No Compensation Base Salary - USD $150,000 to $200,000