The Director is responsible for planning, organizing, directing and managing resources for the Access Baptist Call Center on a twentyfour (24) hour basis. These responsibilities include: budget responsibility; efficient/effective resource utilization; recruitment and
effective/efficient management of assigned staff; achieving quality outcomes; performance improvement; monitoring of quality and
quantity of services; maintaining positive working relationships with staff and System departments and managers, and purchasing and
maintaining equipment. Performs all duties of Call Center Staff Nurse as needed. Completes established competencies for the position
within designated introductory period. Other related duties as assigned
MINIMUM EDUCATION: Bachelor’s Degree in Nursing from an accredited college or university
PREFERRED EDUCATION: Master’s Degree from an accredited college or university in Nursing, Business or
Related Field
MINIMUM EXPERIENCE: 5 years acute care experience.
PREFERRED EXPERIENCE: 3-5 years progressively responsible management experience.
Previous House Officer, Case Management or Patient Placement experience
REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State license for Registered Nurse
PREFERRED CERTIFICATIONS/LICENSURE:
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): NA