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Accounts Operations Transformation — Project Manager (BFSI) - India (IK)

  • Delhi NCR, Maharashtra

Role Type: Project Manager / Business Architect
Number of Openings: 1
Total Experience Required: 12–14 years of overall relevant experience.
BFSI Experience (Mandatory): Minimum 8–10 years of BFSI (Banking, Financial Services & Insurance) experience, within the most recent years of their career, is mandatory.
Location: Open — candidate can be based at any of our India delivery locations, with a preference for Delhi NCR, Mumbai, Pune, Hyderabad, Bengaluru, or Chennai.
Engagement Duration: 1 year+ (this is expected to be a multi-year engagement).
Notice Period: Immediate joiners strongly preferred. Candidates with a notice period of up to 30 days maximum will be considered — this is a firm requirement with no exceptions.
 

Role Overview

We are looking for a Senior Consultant or Business Architect with prior experience in client servicing to define an operating model and oversee implementation of a CRM solution. The role will define the Business Architecture required to enable solution and process design for asset management servicing processes.
Note: prior Asset Management domain experience/knowledge is a plus but is not mandatory.

Key Responsibilities

  • Design and define the target operating model for asset management client servicing functions
  • Lead or support the evaluation, configuration, and rollout of CRM capabilities aligned to servicing needs
  • Translate business requirements into Business Architecture artifacts that guide solution and process design
  • Partner with client servicing, technology, and operations stakeholders to ensure architecture decisions are practical and implementable
  • Support governance and sign-off of architecture deliverables through the project lifecycle

Required / Must-Have Skills

  • Proven experience defining and standing up operating models for client servicing functions
  • Experience overseeing or contributing to CRM implementation
  • Strong Business Architecture skills — ability to translate business needs into solution and process design
  • Client servicing background, ideally within financial services
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (833)247-8800 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com
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