We are seeking an experienced Salesforce Project Manager to lead the planning, execution, and delivery of enterprise Salesforce projects. The ideal candidate will have experience managing large-scale Salesforce implementations across Service Cloud, Community Cloud/Experience Cloud, and Marketing Cloud, while leading cross-functional teams and engaging business stakeholders.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field.
• As a Salesforce Project Manager you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices.
• 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects
• Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud.
• Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required)
• Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives
• Experience managing teams of 7–10+ technical resources.
• Experience delivering enterprise Salesforce solutions supporting:

Experience with:

• Service Cloud
• Community Cloud/Experience Cloud
• Marketing Cloud

Strong understanding of:

• Agile/Scrum
• SDLC
• Risk & Stakeholder Management
• Project Planning & Delivery
• Experience coordinating Salesforce integrations using REST APIs, SOAP APIs, and MuleSoft.
• Excellent communication and leadership skills.

Preferred Qualifications:

• Salesforce certifications (Administrator, Service Cloud, Experience Cloud, or Architect).
• Project Management Institute PMP or Agile/Scrum certification.
• Experience with State Government or large Public Sector organizations.
• xperience managing large customer or citizen portal implementations.