IT Operations Practitioner

Location: Chicago, IL, United States
Date Posted: 02-28-2018
Job Title : IT Operations Practitioner
Location: Chicago, IL.

Job Description:
To assist and enable the IT Site Support team to provide technical and professional assistance to customers on site. To complete customer requests for assistance in a timely and professional manner. Management of 'ServiceNow' calls to ensure SLA's are met Assist in the administration of the existing desktop computing systems (Win10 and Win7) and assist with communications network. Respond to virus alerts in order to assist in maintaining a virus free environment. Infrastructure upgrade or project work as scheduled. Contribute to the ServiceNow knowledge base. Ensure site computer room(s) are well maintained and monthly checklists are completed.
Windows Desktop OS, Customer Care and Satisfaction, Microsoft Office, Microsoft Windows 7/10

Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (510)-713-9900, 510-573-5500 Fax: (510)-740-3677
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