Business Systems Analyst

Location: Pleasanton, CA, United States
Date Posted: 05-15-2018
Position Role/Tile: Business Systems Analyst
Location: Pleasanton, CA.




JOB SUMMARY:
Serve as Business Project Manager and Subject Matter Expert for assigned eClinical applications that support the set-up, conduct, analysis and reporting of Clinical Trials (eClinicalSolutions) for Clinical Operations and Biometrics (COBM). Liaisons with Client Diagnostics IT to work on new and existing eClinical Solutions, acting as Molecular Solutions representative on the project team.

DISTINGUISHING CHARACTERISTICS:
This is a single incumbent job requiring a combination of advanced skills and experiences in technical IT, business process analysis and project management.

ESSENTIAL RESPONSIBILITIES:
  • Serve as Business Project Manager and/or SME for assigned applications used to support clinical trials in Clinical Operations and Biometrics.
  • Partner with internal and external departments to improve business application capability and processes supported by eClinical tools.
  • Lead and support business application project initiatives and business support model.
  • Assess impact of system changes on business processes.
  • Clearly and effectively communicate system modifications, changed processes and problem solving results to affected groups and leadership.
  • Collaborate with stakeholders (DIA IT and COBM) to work on upgrades and development of new system functionality with current business applications.
  • Represent Molecular Solutions COBM on Change Management Team meetings with DIA IT for assigned applications.
  • Leverage technical expertise to thoroughly investigate reported incidents that involve business applications abnormalities, failures or defects. Recommends technical and procedural improvements to ensure effective use of eClinical tools.
  • Promptly respond to urgent technical issues regarding system failures and escalate as necessary.
  • Determine appropriate IT system access and training requirements for applications utilized in COBM. Create, maintain and/or obtain necessary training guides, documents and user manuals for reference and use of COBM employees.
  • Train and support COBM employees in technical use and troubleshooting of business applications, reports and monitoring activities.
  • Develop and maintain knowledge base for assigned application.
  • Responsible for the design and development of automated systems to track, analyze, maintain and monitor complex business data.
  • Analyzes business processes and operations to determine opportunities to automate processes and functions.
  • Gathers, compiles and synthesizes information with regard to technology processes or systems.

MINIMUM QUALIFICATIONS:

Formal Training/Education:
  • Bachelor's degree in Computer Science, Information Systems or related field or equivalent combination of education and work-related experience.
  • At least 5 years of business/ system analysis/ analytical experience
  • Comprehensive experience analyzing and solving business situations
  • Experience presenting information to diverse audiences including senior leadership

Experience:
  • 5+ years' experience with Diagnostics and/or Pharmaceutical Information Systems.
  • Relevant IT experience, preferably as an IT,Business or System Analyst or equivalent is a must
  • At least 3 years of experience in supporting Clinical Trial related applications.
  • Experience and thorough understanding of the Clinical Trial Process, CRF development and data collection, review and handling best practices.
  • Diagnostic and pharmaceutical clinical trial experience
Knowledge, Skills, and Abilities:
  • Relevant IT experience, preferably as an IT, Business or System Analyst, or equivalent
  • Project Management
  • Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas.
  • Comprehensive understanding of clinical development process.
  • Must be detail oriented.
TRAVEL REQUIREMENTS:
Approximately 5% of domestic travel required with occasional international travel as necessary.




Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (510)-713-9900, 510-573-5500 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com
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