Software Development Specialist

Location: Plano, TX, United States
Date Posted: 06-20-2018
Position Role/Tile: Software Development Specialist
Location: Plano, TX​.

As a BMC ITSM Developer, the candidate will be responsible for developing and providing support on BMC remedy ITSM 9.* Roles and
- Install and configuration of BMC Remedy applications ( ?=ITSM 8.*) and customize BMC Remedy applications
- Under general direction, design, implement, and maintain the Remedy Action Request System and corresponding ITSM modules
- The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows
- The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using     Remedy log files
- The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these   Remedy tools
- Implement integrations with BMC Remedy applications
- Draft technical installation, configuration and customization specification documents
- Design custom or product-based solutions based on BMC Remedy applications
- Estimate level of effort to design or deploy products or solutions
- Knowledge of ITIL compliance processes and ITSM suite capabilities
- Participate in the delivery of a Remedy 9.1 ITSM implementation project which shall involve assessment, designing, building,   integrating, testing and deploying a Remedy ITSM solution.
- Conduct assessments that shall involve gathering requirements from the customer and documenting the requirement specifications.
- Lead and mentor the project team in managing technical scope and client expectations, leveraging relationships with external resources and appropriately engaging them when needed.
- Lead or at least be a major contributor in creating reusable artifacts, components and processes.

Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (510)-713-9900, 510-573-5500 Fax: (510)-740-3677
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