Accessioning Clerk II

Location: Pleasanton, CA, United States
Date Posted: 06-28-2018
Job Title :Accessioning Clerk II
Location: Pleasanton , CA.

 

Description:
  • Follow standard operating procedures to enter orders for high complexity clinical lab tests.
  • Be responsible for efficient and accurate entry of customer and patient demographic data, clinical information, test request information and physician information.
  • Review, understanding, and executing customer-specific requirements for order entry.
  • Create service requests in CRM system to document issues and work closely with client service team to resolve and escalate incomplete or unclear order issues.
  • Checking the work of others to ensure order entry quality.
  • Troubleshoots problems and assists department employees with process questions.
  • Faxing requests to customers to resolve unclear orders.
  • Running queue reports to ensure daily tasks are completed.
  • Assist the account set up administration.
  • Acts as a training resource for department employees.
  • Charged with executing process improvement recommendations.
  • Retrieve forms from lab for the team to accession.
  • Escalate issues to appropriate internal resources.
  • Interact with Finance team to provide patient billing information in a secure manner.
Skills


2+ years experience working in the clinical laboratory, medical field, order management, or related field
Experience using Customer Relationship Management (CRM) Software (e.g. NetSuite, Salesforce.com), laboratory information systems and proficient in Microsoft Office Suite a plus
  • Must be able to follow laboratory procedures and must adhere to the laboratory's quality control policies
  • Demonstrate a strong ability to identify and act on issues within an order that may impact customer satisfaction and test turnaround time
  • The level II form accessioning clerk must have strong verbal and written skills to communicate within the team and to internal and external partners as needed
  • Must be able to type 45 words per minute with excellent accuracy
  • Superior people skills and a team player
  • Must be able to lift up to 35 lbs
  • Must have excellent attention to detail
Education
 
  • High school diploma or GED equivalent required
  • AA/AS degree desirable



Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
Checkout our excellent assessment tool: http://www.skillexam.com/
Checkout our job board : http://www.job-360.net/
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (510)-713-9900, 510-573-5500 Fax: (510)-740-3677
Web: http://www.cbsinfosys.com
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