Sr. FSL Technical Lead Consultant

Location: Phoenix, AZ, United States
Date Posted: 11-20-2018
Job Title : Sr. FSL Technical Lead Consultant
Location​ : Phoenix, AZ.

The Technical Lead Consultant will primary resource leading a They are a client-facing consultant that requires consulting expertise, Customer Relationship Management (CRM) industry acumen, and strong communication skills. The Technical Lead Consultant may hold end-to-end engagement responsibilities including requirements gathering, documentation, implementation, knowledge transfer (training), and overseeing the production of deliverables. Engagements will require the hands-on participation of the Technical Lead Consultant as a subject matter expert and/or application expert.

• Provide architectural oversight of the solution throughout the project
• Create and defend solution estimate and SOW
• Provide guidance and advisory support to project team on implementation approach and complex configuration issues
• Participate in QA checkpoints during delivery to provide guidance and insure solution aligns with original scope
• Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem
• Incorporate past experience, business savvy, creative and out-of-the-box thinking in designing solutions; offer multiple, potential solutions
• Coordinate with Certified Technical Architects, integration, and data consultants, and others, as needed, for specific technical design requirements
• Provide recommendations on third-party applications
• Own the solution
• Host presentations of prototypes/demos with business users
• Configuration and testing of Salesforce functionality during implementations

Required Skills:
• Prior experience with Field Service Lightning configuration and other similar software
• Prior experience with the configuration & implementation of functionality
• Firm understanding of best practices
• Prior experience working on an agile project
• Have sound knowledge in Service cloud
• Prior hands-on experience with Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities
• Excellent presentation skills, written and oral communication skills

• Undergraduate degree or equivalent combination of education and work experience
• Salesforce Certifications: Field Service Lightning Consultant, App Builder & Admin preferable
• 3-5 years of Salesforce consulting experience
• 5-8 years of overall consulting experience

Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
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Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (510)-713-9900, 510-573-5500 Fax: (510)-740-3677
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