Data Center Analyst

Location: Austin, TX, United States
Date Posted: 05-20-2016
Job Title : Data Center Analyst​
Location :Austin, TX​.

Role Description:
The Data center Operations Analyst is responsible for monitoring and supporting all production applications and equipment taking appropriate proactive and reactive action to maximize uptime of production systems. The analyst will report to a Data center Operations Supervisor and will have the following tasks:

· Monitoring and Application/Environment Support;
· Monitor and support production applications;
· Monitor Server Hardware;
· Escalate production problems and issues as required;
· Coordinate the resolution of application problems with all required support teams and customers ;
· Support and maintain daily, weekly, monthly, and yearly production job schedules;
· Troubleshoot  production applications;
· Develop, Implement and support monthly production application performance metrics (Problem Management);
· Develop, Implement and support monthly production server performance metrics (Problem Management);
· Monitor incident/request queues to ensure customer requests are prioritized correctly and remediate within communicated service level agreements;
· Monitor and log data center physical access;
· Other duties as defined by team leadership;
· Provide daily, weekly and monthly operation reports;
· Support, participate and maintain administrative tasks necessary to generate required status/availability reports; and
· Create and maintain support management documentation using defined processes;
· Availability to work different shifts as required and necessary.

Skills & Requirements

Excellent Communication
2 years in a technical support role in a data center environment
Pro en team player
Data center infrastructure experience preferred

Additional Information

This will likely be a Wed-Sun 10AM - 6PM shift. Please do NOT submit any candidates who can't work during the day Saturdays and Sundays.

Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.
Central Business Solutions, Inc(A Certified Minority Owned Organization)
Checkout our excellent assessment tool:
Checkout our job board :
Central Business Solutions, Inc
37600 Central Court Suite 214 Newark CA, 94560
Phone: (510)-713-9900, 510-573-5500 Fax: (510)-740-3677
this job portal is powered by CATS